Online store closing

July 26, 2023 6:06 pm | News

After careful consideration, we have made the decision to close our online store. We implemented online shopping when the effects of the global pandemic caused retail stores to shut down.

The last day to shop online is August 31, 2023, before 5:00 pm. To learn more read the below FAQ.

As a member of the ReStore insiders club, you will continue to receive newsletters with product features, sales, and exclusive offers. If you haven’t already, follow our Facebook and Instagram pages for frequent updates on new arrivals, DIY projects and helpful hints.

If you have shopped our online store in the past, we thank you very much for supporting this endeavour. Our organization will continue to focus its efforts on our bricks and mortar ReStores in Fonthill, Grimsby and St. Catharines and we look forward to seeing you shopping at the stores – “where every visit is a new adventure!”

Mark Carl
Habitat for Humanity Niagara, CEO

When is the last day to shop the online store? The store will be open for online shopping until 5:00 PM on August 31, 2023.

Why is the online store closing? We implemented online shopping when the effects of the global pandemic caused retail stores to shut down. Now that our stores have reopened to full capacity, we are shifting our focus to enhancing our in-store experience.

Are the physical ReStores closing? No, all three of our ReStores will continue to welcome customers and donors, Monday to Saturday from 9am to 5pm.

Will the online store reopen at some point in the future? We do not currently have plans to reopen the online store.

I placed an order but haven’t picked it up yet. Can I do that even though the online store is closed? Yes! All orders that were placed when the online store was open will still be available for pickup.

Will the ReStore insiders club e-newsletter still be sent out? ReStore insiders club members will continue to receive regular newsletters with product features, sales, and exclusive offers.

I’d like to return an item I ordered online. Can I do that? Please reach out to the store that the item came from. These situations are handled on a case-by-case basis.